Information on the processing of personal data connected with the purchase at Driverama

Information on the processing of personal data connected with the purchase at Driverama.de website

We would like to inform you, in accordance with the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (“GDPR”) about the processing of personal data, that occurs within the sale of a vehicle and other products and services (including intermediated services) by our company Driverama Germany GmbH, with its registered seat at Ronsdorfer Str. 127, 402 33 Düsseldorf, Germany (the “Driverama”).

We process personal data that you provide us in connection with your purchase of a vehicle or other goods and services at the website of Driverama "www.driverama.de". The purpose of your personal data processing is the administration of your purchase, including fulfilment of archiving obligations, bookkeeping, tax, and accounting purposes, eventual registration in designated vehicle registry and intermediation of a loan agreement, protection of our rights and legitimate interests, and enforcement of our claims in case of any potential disputes. We also process personal data for the purpose of your satisfaction survey and the development of our products and services, including the sending of marketing messages, and for statistical, development, and research activities. If you consent, we will also process personal data for the purpose of sending marketing communication about all our products and services.

The legal bases for the processing of personal data are:

Contractual obligations: Article 6 (1) b) of the GDPR – conclusion of a contract, carrying out a transaction and possible intermediation of loan agreement or change in the vehicle register;
Legal obligations: Article 6 (1) c) of the GDPR – namely fulfilment of archiving obligations, bookkeeping, tax and accounting purposes;
Legitimate interests: Article 6 (1) f) of the GDPR – client satisfaction survey and development of our services, including sending of related marketing messages, processing of statistics, development and research activities; storage to prevent any disputes and application of rights towards the buyer or the buyer’s representative;
Consent: Article 6 (1) a) of the GDPR – if you grant us consent on the processing of your personal data for the purpose of sending marketing communication about all our products and services, recording of phone calls, or processing your dynamic biometric signature.

We obtain personal data directly from you (alternatively from your representative authorized to buy a vehicle). Personal data are used to verify your identity or the identity of your representative.

Personal data are stored for 10 years from the end of the year in which the contract has been concluded.

If you give us the consent to send you our marketing communication – identification and contact personal data are stored up to the moment when the consent is revoked or when such processing is rejected.

Within the processing of personal data, we store the following categories of personal data:

Identification data: such as name, surname, address, date of birth, identity card number; for entrepreneurs, instead of the date of birth and address we store the place of business, company identification number, and tax identification number;
Contact information: such as email and phone number;
Documents demonstrating the power of representation (if you are represented during the sale process);
Payment information: such as bank account and paid amount;
Information about your financial situation (if we intermediate the loan for you): such as net monthly earnings, fixed regular expenses (rent, etc.), information about other loans;
Information on provided services;
Information about mutual communication: including information from e-mail communication and phone calls (if you provide us with your consent also recordings of the call);
Information related to the vehicle or goods: including VIN, make, model, mileage, and other information about the vehicle and goods.

Processing of identification data, contact data, payment data, and data about the vehicle is a contractual and/or legal obligation and if you refuse to provide such information, no contract can be concluded between us. Provision of other personal data is voluntary and is not a condition for the conclusion of a contract.

Personal data are shared with connected persons to us and business partners who process personal data for us (marketing and survey agencies, providers of technical solutions, providers of administrative, archiving, legal, accounting, financial, banking and similar services, providers of postal and communication services and electronic communication services), alternatively with other persons that provide services ordered by you via us in relation to the purchase, including:

PS-Team Germany GmbH & Co. KG, with its registered seat at Am Klingenweg 6 65396 Walluf, Germany if you order vehicle registration service,
Santander Consumer Bank AG, with its registered seat at Santander-Platz 1, 41061 Mönchengladbach, if we provide the intermediation of a loan agreement.

Personal data may also be handed over to public administration bodies due to legal reasons (e.g., investigation of a crime or other offense, or a tax inspection).

For more information about the sharing of personal data with third parties see our Privacy Policy here: www.driverama.de/en/privacy-policy.

More information about the rights of data subjects in relation to the processing of your personal data and contact numbers and addresses where you can obtain more information or file a complaint, as well as the contact information of our appointed person for the protection of personal data, are available at: www.driverama.de/en/privacy-policy.

Information on the processing of personal data connected with the purchase at Driverama.de website

Purpose and legal basis for processing

Method of obtaining personal data and retention time

Scope of processed personal data

Transfer of personal data and categories of recipients of personal data

Rights of personal data subject and contact information of the controller